Scholarly Publication from UNITEN-CBMA Community http://dspace.uniten.edu.my/jspui/handle/123456789/20 2026-04-28T18:42:12Z 2026-04-28T18:42:12Z Daud, S. Yusuf, W.F.W. http://dspace.uniten.edu.my/jspui/handle/123456789/10102 2020-09-17T02:18:53Z 2008-01-01T00:00:00Z

Title: An empirical study of knowledge management processes in small and medium enterprises Authors: Daud, S.; Yusuf, W.F.W. Abstract: The competitiveness of small and medium enterprises depends on the quality of knowledge they apply to their business processes. Knowledge management processes are part of the organization business processes. These processes are essential or the precondition for effective knowledge management. Knowledge management processes comprised of knowledge acquisition, conversion, application, and protection. These processes require turning personal knowledge into corporate knowledge that can be widely shared throughout an organization and appropriately applied. It is a conscious strategy of getting the right knowledge to the right people at the right time and helping people share and put information into action to improve organizational performance. There are very limited empirical studies on knowledge management processes in small and medium enterprises particularly in Malaysia. In order to reduce the research gap, this study examines how small and medium enterprises apply knowledge management processes in their daily business activities and analyze the relationship between knowledge management processes and organizational performance. With an effective knowledge management processes, small and medium enterprises should be able to come up with innovative products and services to ensure their competitiveness and sustainability of performance.

2008-01-01T00:00:00Z Sohail, M.S. Daud, S. http://dspace.uniten.edu.my/jspui/handle/123456789/10100 2018-04-28T16:29:06Z 2009-01-01T00:00:00Z

Title: Knowledge sharing in higher education institutions: Perspectives from Malaysia Authors: Sohail, M.S.; Daud, S. Abstract: Purpose: This paper seeks to examine the factors and barriers that contribute to successful knowledge sharing among the university teaching staff. Design/methodology/approach: Based on an extensive review of literature, measures of knowledge sharing are identified. These include such factors as nature of knowledge, working culture, staff attitudes, motivation to share and opportunities to share. A model is developed for the study and hypotheses are formulated. Primary data were collected through a survey from a sample of teaching staff from both public and private universities in Malaysia. Findings: Based on empirical research, the study shows some contrasting findings. As for the sample drawn from teaching staff belonging to public universities, there is a significant relationship between knowledge sharing and the independent factors mentioned earlier. Results from the sample from staff teaching in private universities do not show such relationships. Research limitations/implications: The sample size itself and the generalisation of results to teaching staff from higher education institutions in Malaysia constitute a major limitation. Practical implications: The findings of the study provide useful insights to management of higher education institutions in providing facilities to enhance knowledge sharing among teaching staff. Originality/value: The study makes a valuable contribution, given that there is a dearth of empirical studies of this nature focusing on the South East Asian region. © Emerald Group Publishing Limited.

2009-01-01T00:00:00Z Daud, S. http://dspace.uniten.edu.my/jspui/handle/123456789/10101 2020-09-17T02:26:52Z 2009-01-01T00:00:00Z

Title: The influence of total quality management and knowledge management on business results Authors: Daud, S. Abstract: The management of knowledge in businesses is an important and necessary factor for organizational survival in today's uncertain environment. Organizations need a total quality management approach that views knowledge as a potential source for competitive advantage. Total quality management and knowledge management are both work process and they are complementary to each other. This study examines an integration of total quality management and knowledge management and its influence on business results. Survey questionnaires were distributed to managers of government-linked companies. A series of regression analysis were used to test the hypotheses in the study. Analyses show that knowledge management helps to enhance total quality management's critical factors to improve business results. Report shows that a combination of total quality management and knowledge management forms a cycle of improvement and development that lead to organizational excellence.

2009-01-01T00:00:00Z Daud, S. Din, R.C. Bakar, S.A. Kadir, M.R. Sapuan, N.M. http://dspace.uniten.edu.my/jspui/handle/123456789/10098 2018-04-28T16:29:06Z 2011-01-01T00:00:00Z

Title: Gap Analysis of MS1500: 2009 implementation: Malaysia industry Authors: Daud, S.; Din, R.C.; Bakar, S.A.; Kadir, M.R.; Sapuan, N.M. Abstract: The objective of the study is to analyse the gap between importance and performance factors in the implementation of MS 1500:2009 Halal food guidelines in Malaysia. Survey questions were distributed to manager or supervisor of selected Halal companies located at two Halal Hubs in Malaysia. Findings suggest that the companies in the sample should target improvements of the premises' layout in the implementation of MS 1500:2009 standard. Besides that, these companies shall also focus on the factor that relates to processing of Halal food. The results indicate that the use of the importance-performance analysis in evaluating the implementation of MS 1500:2009 standard can identify how companies implement this standard effectively.

2011-01-01T00:00:00Z